Return Policy

At EatsOnlineShop, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are here to help.

Returns

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item.
• We will immediately notify you of the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-Returnable Items

• Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (like beauty products).
• Please get in touch if you have questions or concerns about your specific item.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@eatsonlineshop.com.

Contact Us

If you have any questions on how to return your item to us, contact us at support@eatsonlineshop.com.